I'm probably going to get slammed for this, but it is one of my biggest pet peeves, and it happens more then it should. Not just in the equine industry, but in life in general.
Last week, I spent several hours talking with a young woman about Tom, who she was interested in purchasing. She asked all the normal questions, then everything else one could think of. In the end, she made an appointment to see him on the 21 at noon.
Friday came around, and I messaged her to confirm. Didn't hear anything back, so I had to assume she was coming on Saturday. As I said before, I don't live on my farm, so I have to be sure I'm there if someone might be coming, meaning taking both kids with me because Mike was working.
We went about our day, and of course, she didn't show up. I didn't think she would, but it doesn't irritate me any less. I spent several hours total out of my day to speak with her and answer any questions she may have about Tom, yet she couldn't take 2 seconds out of her day to say she wasn't coming. Later on that day, she messaged me that she had purchased a horse and wasn't seeing Tom (obviously).
People don't seem to give a rat's a$$ about other's time anymore. If it doesn't affect them, they don't care. My father is in the same boat: he runs an auto repair shop, and the number of times people make appointments and then not show up, or show up hours later, is ridiculous.
This is my business; I am potentially losing the sale to someone else every time I schedule a block of time for you not to show up. It's time lost riding other horses, doing farm maintenance, and spending time with my family on a Saturday.
That's my rant. I know a lot of people will say I shouldn't air my dirty laundry, but maybe this will make one person realize that they're actions have consequences.
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Did you add that dumbass fee yet? I think now is the time lol
ReplyDeleteLmao. No, haven't yet. I think it will be implented soon.
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